Comprehensive Policies and Patron Guidelines

· Reservation Policy: Reservations can be made online, over the phone, or in person. A valid contact number and/or email address must be provided at the time of booking.

· Reservation Confirmation: All reservations are subject to availability and are only confirmed upon receipt of a confirmation message via email, SMS, or phone call.

· Late Arrivals: Please inform us if you are running late. We reserve the right to release your table if you arrive more than 15 minutes after your reservation time without prior notice.

· Group Bookings: For groups of 8 or more, a deposit or prepayment may be required. Please check with management for details.

· No-Show Policy: Failure to arrive without notice may result in cancellation of your reservation and a possible fee for larger groups.

· Table Allocation: While we endeavor to honor specific table requests, we cannot guarantee any particular seating arrangement.

· Dining Duration: During peak periods, dining times may be limited to ensure all guests have an opportunity to dine with us. Please inquire when booking.

· Service Charge: A discretionary service charge may be applied to bills, particularly for larger parties. This will be clearly indicated on your bill.

· Menu Availability: All menu items are subject to availability. We reserve the right to change or update menu offerings at any time without prior notice.

· Special Dietary Requirements: Please inform your server of any allergies or dietary restrictions when ordering.

· Payment Methods: We accept cash and most major credit/debit cards. Checks are not accepted unless previously agreed upon with management.

· Split Bills: Split bills are available for groups upon request but may be subject to a service fee.

· Pricing Errors: In case of any pricing discrepancies, the price listed on the restaurant’s updated menu will prevail.

· Individual Cancellations: Please inform us at least 24 hours in advance if you wish to cancel your reservation.

· Group Cancellations: For reservations involving 8 or more guests, at least 48 hours’ notice is required for a full refund of any deposit paid.

· Refund Processing: Refunds will be processed using the original method of payment and may take up to 7 business days.

· No Refunds: No-shows or late cancellations may result in forfeiture of any deposit or prepayment.

· Dress Code: Please adhere to our smart casual dress code to ensure a comfortable atmosphere for all guests.

· Behavior: We expect all guests to treat staff and other patrons with respect. Aggressive or inappropriate behavior will not be tolerated and may result in expulsion.

· Children: Children are welcome but must remain under supervision at all times. High chairs and children’s menus are available upon request.

· Pets: Only service animals are permitted inside the premises, unless otherwise stated.

· Lost Property: The restaurant is not responsible for personal belongings left unattended. Please check before leaving.

· Accidents and Injuries: Please report any accidents or injuries to management immediately. We are not liable for injuries caused by negligence or failure to adhere to safety guidelines.

· External Food and Drink: Outside food and drinks are not permitted unless previously approved for medical reasons or special occasions (e.g., birthday cake).

· Alcohol Consumption: Alcohol may only be consumed by guests of legal drinking age. We reserve the right to request identification and to refuse service to anyone who appears intoxicated.

· Allergen Disclosure: While we take care to prevent cross-contamination, we cannot guarantee that any dish is completely free of allergens.

· Health and Safety: Our restaurant adheres to strict food safety and hygiene standards in compliance with local health regulations.

· Special Requirements: Please communicate any special health requirements at the time of booking or ordering.

· Private Events: The restaurant is available for private functions. A separate agreement outlining terms, deposits, and minimum spend may apply.

· Decorations: Decorations are permitted with prior approval. No confetti or open flames are allowed.

· Entertainment: Any entertainment must be approved by management and comply with local noise regulations.

· Promotional Offers: From time to time, we may offer promotions or discounts. These are subject to individual terms and cannot be combined unless specified.

Program Changes: We reserve the right to alter or discontinue promotional and discounts at any time.

· Personal Data: We collect and use personal information in accordance with our privacy policy, which is available upon request or on our website.

· Third Parties: We do not share your personal data with third parties except as required by law or for the fulfillment of your reservation.

· Limitation of Liability: To the maximum extent permitted by law, the restaurant is not liable for losses, damages, or expenses arising from your use of our services.

· Force Majeure: We are not responsible for events beyond our reasonable control, such as natural disasters, pandemics, or governmental restrictions.

· Amendments: We reserve the right to update these terms and conditions at any time. Any changes will be posted at the entrance of the restaurant and on our website.

· Continued Use: Continued use of our services after changes have been made constitutes acceptance of the new terms.

Thank you for choosing our restaurant. We look forward to serving you and providing a memorable dining experience.